Emergency Calls via Apps, SMS, and VOIP Unified Communications Systems

In 2014, telecommunications companies in Australia lobbied for the modernisation of the national 000 emergency service network saying that mobile applications, SMS, and VOIP unified communications systems, and other forms of electronic communications should be supported. Malcolm Turnbull, who was communications minister at the time, facilitated the development of the 000 emergency smartphone app which […]
2016 Federal Budget Encourages SMEs To Invest Communications Upgrades

Kate Carnell, the Ombudsman for small businesses in Australia, says that Federal Budget will include measures to help more than 3 million Australian SMEs giving businesses more confidence to devote time and resources in the long-term developments of their enterprise, which in turn increases the demand for communications solutions and IP phones. Carnell said that […]
Why are business moving services to the cloud?

First of all we should address “the cloud”, we know the term has been used in various articles and reports for years, but really what does it all mean? In short a cloud service is a software service or technology resource which is provided over the internet. Main difference being, that it’s not a dedicated […]
Keeping your passwords safe

Since most of our business systems and their data are either accessible remotely or are cloud based services over the internet, it has never been as important as now to make sure your passwords are strong passwords and are kept secret. We all know how painful it can be to not only remember passwords for […]
Ask the IT Manager

Many IT systems and platforms are now an integral part of any business and often can give your business a completive edge or business advantage. Given the amount of IT support needed for a business to run, it’s not enough to just ignore the techies. You need to start getting involved. The challenge is that […]
Boost your Company’s Core Functions by Signing Up with a Managed IT Services Firm

It takes a village to raise a child. It takes more than that to run a business. The reason why many small businesses are failing or progressing really slowly is the inability to properly and efficiently focus on every aspect of the day to day operations. And there really is more than just one. For […]
The Rewards of Outsourcing IT Services for Small Businesses

As a small business owner, you have probably given the idea of outsourcing your IT services a thought or two. You also, probably have weighed the pros and cons, studying carefully how such a move can impact your core business functions. In reality, for small businesses there are very legitimate reasons why outsourcing IT services […]
Empowering Small Business with Unified Communications

In today’s global market, competition is fierce. Almost every day, more and more small businesses open that could potentially attract existing customers away from one business to another. Every advantage must be utilized, every lead should be maximized. To ensure that your business stays ahead of the others you need to consider improving your small […]
Managed Telephony and Mobility – Key Features of IT Services

In the global business world, the need to always be in tune with what’s current and trending is ever present. Technological advances and changes happen every single day. The way we exchange information, communicate and interact with our colleagues, business partners and customers are constantly evolving. Getting left behind is not an option especially if […]
Improve Business Agility through Unified Communications Singapore

Unified Communications is the term given to the services, software and equipment utilized to streamline the interactive use of various enterprise communication processes which includes the control, integration and management of such processes. Unified communications or UC products facilitate the integration of communications channels, consumer applications and mechanisms, and networks and systems and infrastructure. With […]