Managed Telephony and Mobility – Key Features of IT Services
In the global business world, the need to always be in tune with what’s current and trending is ever present. Technological advances and changes happen every single day. The way we exchange information, communicate and interact with our colleagues, business partners and customers are constantly evolving. Getting left behind is not an option especially if […]
Improve Business Agility through Unified Communications Singapore
Unified Communications is the term given to the services, software and equipment utilized to streamline the interactive use of various enterprise communication processes which includes the control, integration and management of such processes. Unified communications or UC products facilitate the integration of communications channels, consumer applications and mechanisms, and networks and systems and infrastructure. With […]
Enlisting Professional IT Support through Managed IT Services
Do you find yourself dealing with one printer problem after another on a daily basis? Are your emails not sending out properly? Is your business productivity suffering because you’re not able to focus on your IT needs? Have you been delegating IT concerns to existing workers who do not have the proper training and expertise […]
Common Features of a Standard IP Phone
The IP phone is a vital component of a unified communications system. It has varied functionalities that help facilitate trouble-free communications for businesses both internally and externally. There are many different models of IP phones and their functionalities differ depending on the manufacturer. However, there are common features that can be seen on almost any […]
What to Look for in a Unified Communications Provider
If you’re looking to propel your business to the next level, it is about time you, as a business owner, partner with a unified communications provider to set up a unified communications system that could either supplement or replace your current telephony and information system. So what is unified communications and what can it do […]
The Importance of Securing the Support of a Managed Services Provider
In the current global business market, competition is massively elevated. The race to the top is fast-paced, ruthless and unforgiving. There is no room for downtimes, mediocre productivity and lackadaisical management. A company’s growth and progression relies on the consistency of performance from both the workforce and the infrastructure. Proactively ensure your IT department’s optimum […]
How IP Communications Contribute to a Business’ Growth
A business is only as good as its ability to keep its customer base choosing to continue using its products or services. When customer satisfaction (CSAT) dips negatively, the company as a whole takes a direct hit that could result in loss of revenue. CSAT is sometimes negatively impacted when the lines of communication internally […]
The Advantages of IP Communications vs Regular Telephony Services
IP communications is the general term used to describe networks that use the IP protocol for voice and video traffic. Introduced in the late 90s, it has steadily replaced regular telephony services as the standard and principal means of communication. IP communications, over the years have vastly improved, with new technology being discovered almost at […]
How Managed IT Services Play a Critical Role in Your Business
Regardless of how small or expansive your business is, your IT infrastructure will undoubtedly be a crucial factor in the day to day operational productivity of your company. Its management and operations will also affect the speed at which your company develops. A poorly managed IT infrastructure not only slows down business growth, it can […]
Call Recording as a Business Tool through Unified Communications Systems
Every business can benefit from utilising unified communications systems in their day to day operations. In fact, recent studies show that business organisations with unified communications systems in place fare better when it comes to productivity and mobility compared to those still on a regular telephony system. A substantial percent of businesses today rely hugely […]