The Importance of Securing the Support of a Managed Services Provider
In the current global business market, competition is massively elevated. The race to the top is fast-paced, ruthless and unforgiving. There is no room for downtimes, mediocre productivity and lackadaisical management. A company’s growth and progression relies on the consistency of performance from both the workforce and the infrastructure. Proactively ensure your IT department’s optimum […]
How IP Communications Contribute to a Business’ Growth
A business is only as good as its ability to keep its customer base choosing to continue using its products or services. When customer satisfaction (CSAT) dips negatively, the company as a whole takes a direct hit that could result in loss of revenue. CSAT is sometimes negatively impacted when the lines of communication internally […]
The Advantages of IP Communications vs Regular Telephony Services
IP communications is the general term used to describe networks that use the IP protocol for voice and video traffic. Introduced in the late 90s, it has steadily replaced regular telephony services as the standard and principal means of communication. IP communications, over the years have vastly improved, with new technology being discovered almost at […]
How Managed IT Services Play a Critical Role in Your Business
Regardless of how small or expansive your business is, your IT infrastructure will undoubtedly be a crucial factor in the day to day operational productivity of your company. Its management and operations will also affect the speed at which your company develops. A poorly managed IT infrastructure not only slows down business growth, it can […]
Call Recording as a Business Tool through Unified Communications Systems
Every business can benefit from utilising unified communications systems in their day to day operations. In fact, recent studies show that business organisations with unified communications systems in place fare better when it comes to productivity and mobility compared to those still on a regular telephony system. A substantial percent of businesses today rely hugely […]
Managed IT Services – Bringing Big Benefits to Small Businesses
More often than not, small businesses need to work within their limited resources without compromising their focus on their core business competency. Whether they are working with a simple or complex IT set up, effective management and maintenance is definitely needed to ensure it is always kept at ideal working levels. This can be achieved […]
Increase Business Agility, Partner Up with a Unified Communications Provider
In the business world, the ability to make fast decisions often causes a big impact on a company’s growth and development. When especially critical decisions need to be made there is no room for slow response times. Differences in location, time zones and technology should not be allowed to negatively impact any business operation or […]
3 Crucial Ways Small Businesses Benefit from Managed IT Services
Businesses worldwide, from start-ups to large-scale corporations are all looking for ways to increase revenue and improve operational efficiency without increasing expenditures. If it’s possible to cut down costs without sacrificing how a business operates and produces, business owners will definitely jump at the chance to do so. The practice of obtaining outside professional assistance […]
What is IP Communications and How Does it Improve Small Business Operations?
A small business’ best weapon is its agility and mobility. When a small business is both agile and mobile, especially when it’s a service-driven business, a high customer-satisfaction rating is almost always guaranteed. IP communications through unified communications systems helps improve business agility and allows for better mobility for its workforce. In a Nutshell As […]
How Outsourced Professional IT Support is Boosting Businesses Everywhere
One minute of unexpected operational downtime can result in the unnecessary waste of time and resources. Imagine what half a day of downtime can do to your business, regardless of its size and nature. Unfortunately in business, especially when it comes to dealing with or using hardware or software, breakdowns are inevitable. The goal of […]